At vvjili, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on our platform — all in compliance with Philippine data privacy law.
vvjili operates in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your personal data is handled with the highest standard of care required under Philippine law.
All data transmitted between your device and vvjili is protected using industry-standard TLS encryption. Sensitive data such as payment information and identification documents are stored using strong encryption at rest.
As a Filipino data subject, you have the right to access, correct, delete, and port your personal data. vvjili respects and upholds all data subject rights granted under RA 10173 and the National Privacy Commission's guidelines.
vvjili does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers necessary to operate the platform, and only under strict data processing agreements.
We are upfront about what data we collect and why. vvjili only collects personal data that is necessary for account management, KYC compliance, payment processing, and improving your gaming experience on the platform.
You may request deletion of your personal data at any time, subject to vvjili's legal obligations to retain certain records under AMLA and PAGCOR regulations. Requests are processed within 30 days of receipt.
vvjili is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As a platform that handles financial transactions, identity verification, and gaming activity, we necessarily collect and process personal data about our users.
We take this responsibility seriously. vvjili is committed to being transparent about our data practices, collecting only what is necessary, protecting what we hold, and respecting your rights as a data subject under Philippine law. This Policy explains our practices in plain terms so you can make informed decisions about your data.
This Policy applies to all personal data collected through the vvjili website, mobile interface, customer support channels, and any other touchpoints through which you interact with vvjili. It should be read alongside our Terms & Conditions, which govern your use of the Platform.
vvjili collects personal data in the following categories, depending on how you interact with our Platform:
When you create a vvjili account, we collect:
To comply with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), we collect:
To process deposits and withdrawals, we collect:
We automatically record data about your gaming activity, including:
When you access vvjili, we automatically collect:
When you contact vvjili support, we collect records of your communications, including chat transcripts, email correspondence, and support ticket history.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, mobile, DOB | Account creation, age verification |
| KYC / Identity | Government ID, selfie, address proof | Regulatory compliance, fraud prevention |
| Financial | GCash number, bank account, transactions | Deposits, withdrawals, AML compliance |
| Gaming Activity | Bets, wins, session history | Platform operation, responsible gaming |
| Technical | IP address, device info, cookies | Security, fraud detection, analytics |
| Communications | Support chats, emails | Customer service, dispute resolution |
vvjili uses the personal data we collect for the following purposes:
To create and maintain your vvjili account, verify your identity, process your login credentials, and communicate important account-related information such as security alerts, password resets, and account status updates.
To fulfill our obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012. This includes conducting KYC verification, monitoring transactions for suspicious activity, and reporting to the Anti-Money Laundering Council (AMLC) where required by law.
To process your deposits and withdrawals through GCash, PayMaya, Philippine bank transfers, and debit card transactions. Financial data is shared with payment processors only to the extent necessary to complete your transactions.
To monitor gaming activity for signs of problem gambling, enforce deposit limits and session limits you have set, process self-exclusion requests, and comply with responsible gaming obligations under applicable regulations.
To detect and prevent fraudulent activity, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct. This includes automated monitoring of login patterns, transaction behavior, and device fingerprinting.
To analyze aggregated, anonymized usage data to improve the vvjili Platform, optimize game performance, and enhance the overall player experience. Individual player data is not used for this purpose without anonymization.
With your explicit consent, to send you promotional offers, bonus notifications, and updates about new games and features on vvjili. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.
To respond to your inquiries, resolve disputes, and provide technical assistance. Support communications are retained for quality assurance and dispute resolution purposes.
Under the Data Privacy Act of 2012, vvjili processes your personal data on the following legal bases:
vvjili does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We share personal data with trusted third-party service providers who assist us in operating the vvjili Platform, including:
All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to vvjili and require them to maintain appropriate security standards.
We are required by law to share certain data with Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC), where required by applicable regulations or upon lawful request.
We may disclose personal data to law enforcement agencies, courts, or other government bodies where required by a valid court order, subpoena, or other lawful legal process under Philippine law.
In the event of a merger, acquisition, or sale of all or substantially all of vvjili's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
Cookies are small text files placed on your device when you visit the vvjili Platform. They help us recognize your device, maintain your session, remember your preferences, and analyze how you use our Platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, login authentication, security | Session / 24 hours |
| Functional | Language preferences, game settings, UI preferences | Up to 1 year |
| Analytics | Aggregated usage statistics, performance monitoring | Up to 2 years |
| Security | Fraud detection, bot prevention, device fingerprinting | Up to 1 year |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling essential cookies may affect the functionality of the vvjili Platform, including your ability to log in and play games.
vvjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
vvjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | AMLA / PAGCOR requirements |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Act |
| Transaction Records | 5 years from transaction date | AMLA / Tax regulations |
| Gaming Activity Logs | 3 years from activity date | PAGCOR compliance |
| Support Communications | 2 years from last interaction | Dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Data Privacy Act |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vvjili. To exercise any of these rights, contact our Data Protection Officer using the details in Section 12.
Request a copy of the personal data vvjili holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your vvjili account.
Request deletion of your personal data, subject to legal retention obligations under AMLA and PAGCOR rules.
Object to processing of your data for direct marketing or where processing is based on legitimate interest.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Request that vvjili restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
If you believe vvjili has not adequately addressed your data privacy concerns, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The vvjili Platform is strictly intended for individuals who are 21 years of age or older, in compliance with PAGCOR regulations governing online gaming in the Philippines. vvjili does not knowingly collect personal data from individuals under the age of 21.
If vvjili becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent further access. If you believe a minor has registered a vvjili account, please contact our support team immediately.
vvjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the vvjili Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how vvjili protects your personal data.
This Privacy Policy was last reviewed and updated in 2026.
vvjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact our DPO:
You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Your data is safe with us. Now that you know how vvjili protects your privacy, enjoy our full lineup of slots, live dealer games, fishing, bingo, and more — with fast GCash payouts and 24/7 support.
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